Repair Microwave CANDY – Basel-Country

2. Diagnosis — Our technician arrives at your home equipped with the tools and knowledge specific to Candy appliances. Founded in 1945 and now part of the Haier Group since 2018, Candy builds its microwaves to a consistent architecture — meaning our specialists know precisely where to look. The most common fault we encounter is a burnt-out magnetron: the vacuum tube that generates the microwave energy itself. The oven appears to run — the turntable spins, the light comes on — but there is simply no heat. Another frequent culprit is a failed high-voltage capacitor (condensatore HV). It is essential to stress that the HV capacitor can retain a dangerous charge even when the appliance is switched off and unplugged, which is precisely why Candy microwave repair must never be attempted by an untrained individual. Our technicians follow strict discharge protocols before any internal work begins.

3. Repair — Once the fault is confirmed, we carry out the repair using original or certified-compatible parts. Beyond the magnetron and HV capacitor, we regularly replace faulty turntable motors (responsible for the rotating plate that ensures even cooking), blown internal fuses caused by voltage surges, and defective door components that prevent the multiple mechanical safety interlocks from engaging correctly — a fault that will prevent the oven from operating entirely.

4. Guarantee — Every repair completed by Swissrepair is backed by a written warranty covering both parts and labour. You receive a clear invoice and the confidence that, should the same fault recur within the warranty period, we will return at no additional cost.

Speed and reliability are not afterthoughts at Swissrepair — they are our core promise. We carry the most frequently needed Candy components in stock, minimising the need for return visits. Our commitment to this brand runs deep: we service the full Candy microwave range, from compact solo models to combination grill-microwave units, ensuring every Swiss household gets the expert care their appliance deserves.